Question 1

Is Coastal Motor Group legit?

Accepted Answer

Yes. We're a fully licensed California auto broker (DLR #52875), with 288+ verified 5-star Google reviews. You can read every review on our Google profile. We've been operating in California since 2023, and we work directly with the same franchise dealers and lenders you'd walk into yourself — we just do the negotiating, paperwork, and delivery for you.

Question 2

How is my Social Security Number protected?

Accepted Answer

Your SSN is encrypted in transit (TLS) and encrypted at rest in our database using industry-standard encryption. Only specific authorized staff can decrypt it, and every decryption event is logged with the user, time, and reason. We never share your SSN beyond the lender or dealership facilitating your specific transaction, and we never use it for marketing or sell it to third parties.

Question 3

Do I have to visit a dealership?

Accepted Answer

Rarely. Everything is done remotely — pricing, paperwork, and delivery. You can sign electronically or in person at our Costa Mesa office. However, some brands like Kia do require in-person signings.

Question 4

How does Coastal Motor Group work?

Accepted Answer

We're a licensed auto broker. Tell us what you want and we negotiate, source, and deliver the car for you — no dealership visits*, no haggling. You sign at home or at our office and we handle the rest.

*Most brands offer home delivery* (free within a 10-mile radius of our partnered dealership; statewide shipping available for a fee). Some makes/dealers require in-store pickup, but you still skip the finance office and the process stays quick and easy.

Question 5

What does the asterisk on 'no dealership visit' mean?

Accepted Answer

For most brands we offer home delivery — free if you're within a 10-mile radius of our partnered dealership. Some makes and dealers do require an in-store pickup, but even then you get to skip the finance office and it's a super easy process. Heads up: delivery isn't guaranteed for same-day needs — in a rush, pickup is sometimes the fastest path. We'll tell you upfront which path applies to your deal.

Question 6

How do I get started?

Accepted Answer

Pick a special you like and tap "Text us", or submit a Custom Quote and we'll respond same-day.

Question 7

Are the prices on the specials page negotiable?

Accepted Answer

The advertised price is already pre-negotiated and reflects the best deal we have today. Mileage, drive-off, and term are fully adjustable — message us for a custom quote.

Question 8

What's the broker fee?

Accepted Answer

A flat broker fee is added to each deal and is shown clearly before you sign. There are no hidden charges — taxes, DMV, and any optional add-ons are itemized.

Question 9

Can I lease with a different mileage allowance?

Accepted Answer

Yes. The miles per year listed are a starting point. We can quote 7,500 / 10,000 / 12,000 / 15,000 mile leases — payment adjusts accordingly. All makes have their own minimums and maximums.

Question 10

Can I change the down payment / drive-off?

Accepted Answer

Absolutely. Drive-offs shown are typical. Want $0 drive-off or to put some money down? Send us a message and we'll re-quote on the spot.

Question 11

Do I need great credit?

Accepted Answer

Top-tier pricing assumes 720+ FICO. We work with all credit profiles and have lenders for every tier — we'll let you know exactly what your terms look like before you commit.

Question 12

Can you find a vehicle that isn't on the specials list?

Accepted Answer

Yes — that's our specialty. Use the Custom Vehicle Request form or text us with what you're looking for and we'll source it.

Question 13

Are these new or used cars?

Accepted Answer

We are a new car brokerage. The only used car deals will be CPO leases or demo units, which will be labeled as such.

Question 14

Where do you deliver?

Accepted Answer

Free home delivery* almost anywhere in California (within 10 miles of our partnered dealerships). We can also arrange statewide shipping for an additional fee — just ask.

*Outside the 10-mile radius, shipping fees apply. Delivery isn't guaranteed same-day — if you need the car immediately, you may need to pick it up.

Question 15

How long does it take to get my car?

Accepted Answer

Most in-stock vehicles are delivered within 2–5 business days. Custom orders or hard-to-find vehicles can take 1–6 weeks depending on the brand.

Question 16

Do you take trade-ins?

Accepted Answer

Yes. Visit us at https://coastalmotor.group/sell for an offer!

Frequently asked questions

Trust & security

Process

Pricing & Fees

Vehicles

Delivery

Trade-ins